Current Vacancies

Functional Specialist in Business Services

Posted 3 months ago

First Choice Belfast has an excellent opportunity for a Functional Specialist in Business Services. This role is based in Belfast and the pay rate is £19.89 per hour. The Successful candidate will be working 37.5 hours per week 9am – 5pm Monday to Friday. Our public sector client offers an excellent working environment, potential to apply for a permanent position and job progression with annual salary increments.



This is a diverse role to include the following:

  • Contribute to the governance of continuous improvement programmes
  • Manage large and diverse team of staff and undertake performance reviews
  • Using IT systems particularly IT solution improvement systems to create management information
  • Identifies key development area for shared Services based on customer demand, service performance and external benchmarking
  • Lead/contribute to continuous improvement projects and solution improvement meetings
  • Assists with maintenance of quality, productivity and training standards as defined
  • Identifies and suggests tasks/activities within the company that could be handled more efficiently and effectively
  • Supports regular data quality checks
  • Create and maintain relationships with company Managers to ensure alignment with customer needs and service performance
  • Lead/contribute to Business Services Team projects
  • Mitigate financial risk by maintaining fit for purpose control environments
  • Responsible for development and implementation of strategies, policies, initiatives


What We Need From You:

  • Must have One of the following qualifications:


  • BTEC Higher National Diploma (Business)
  • Degree
  • Professional Qualification




3 years’ experience in a solution improvement supervisory level




                5 years’ experience in a solution improvement supervisory role and extensive experience of development/design of solution Improvement processes and procedures underpinned by IT.


  • Experience of managing/leading a large team to deliver results and implementing action plans
  • Experience of IT systems particularly using Solution improvement systems to create management information
  • Experience of development/design of Solution improvement processes and procedures



What We Would Like from You:

  • Hold a current full UK Driving Licence and have access to a car on appointment



What We Will Offer You:

  • A minimum of 28 days paid holiday’s (pro rata)


The Nitty Gritty:

  • Hours of work are 9am – 5pm Monday to Friday
  • £19.89 per hour


More Information

The Next Steps, How To Contact The Team That Ticks All The Boxes:

  • Contact Dylan McGinley or Craig Devaney at the Belfast Office on 028 9031 3693.
  • Simply click the apply button



First Choice is an equal opportunities employer


Functional Specialist in Business Services

Job Application
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