Current Vacancies

Help Desk Operator – Omagh

Posted 1 week ago

Helpdesk Operator required to work with our client based at Fermanagh and Tyrone Hospital.

As a helpdesk operator you will be required to provide technical support and information to staff within the Western Trust. Full training will be provided.

These will be full-time temporary positions lasting until the end March 2026. The post is 37.5 hours per week with an hourly rate of £12.31.

MAIN DUTIES & RESPONSIBILITIES

  • Taking phone calls requests and dealing with general enquiries
  • Logging and providing updates on Faults
  • Reporting faults to Third party companies/ monitoring progress
  • Password Resets – Windows/Systems
  • Creating E mail accounts and profiles

What We Need From You

  • 5 GCSEs including Maths and English
  • 6 months experience in a Call centre environment
  • ICT knowledge desirable

What We Will Offer You

  • Opportunity to work in the public sector
  • Inclusion into our company pension scheme
  • Paid Annual Leave

The Next Steps

  • Contact Beth Wright on 028 66419058
  • Email your CV to enniskillenjobs@first-choice-rec.com

 

First Choice is an equal opportunities employer

Help Desk Operator – Omagh

Job Application

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